Free samples in 7 days  ·  MOQ from 1,000 pcs  ·  FOB / CIF / DDP shipping

Troubleshooting

Common problems and what usually causes them. If yours is not here, send us a short video.

The box warps or softens in transit

Board has absorbed moisture, or the flute grade is too light for the route. We match the board to your destination humidity.

Print colours look different from the artwork

Colour space mismatch, or the proof was approved on a different board. We print a physical sample on your board before the run.

Grease bleeds through the base

The board lacks a grease-resistant treatment, or the liner is missing. Add a grease-resistant liner for oily pizzas.

The stack collapses under weight

Single wall used where double wall is needed, or the corners are not full-height. Switch to B-flute or BC double wall.

The box doesn't fit the pizza

The box was measured by pizza diameter instead of outside box dimensions. Send us the outside dimensions of the pizza pan or existing box.

Still not fixed? Send us a short video — we'll diagnose it for you.

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